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Privacy Policy

Effective Date: July 2 , 2025

1. Introduction

Chicago Reno (the “Site”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. It also describes your rights regarding that information.

2. Information We Collect

a. Personal Information You Provide:

  • Name, email, phone number, mailing address, or other details when contacting us, requesting a quote, or booking a project.

  • Payment information if you pay for services directly via the Site.

b. Automatically Collected Data:

  • IP address, browser type/version, operating system, device type, and general usage activity (pages visited, time spent, referring URLs).

  • Cookies and similar technologies for session management, analytics, and personalization.

c. Third-Party Data:

  • Information from APIs or services you consent to (e.g., Google Maps, social media logins).

3. How We Use Your Information

We use your data to:

  • Respond to inquiries, quotes, or service requests.

  • Process and manage payments.

  • Improve Site performance and user experience through traffic analytics.

  • Send promotional updates, newsletters, or project follow-ups (you can opt out anytime).

  • Comply with legal obligations, enforce policies, or protect rights.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Operate and improve the Site lifecycle.

  • Analyze usage trends and traffic sources.

  • Personalize content (e.g. remembering preferences).
    You can manage cookies in your browser settings; note disabling cookies might affect Site functionality.

5. Information Sharing

We may share your information with:

  • Service Providers: Companies helping us (payment processors, email services, analytics).

  • Legal Reasons: If required by law, court order, or to protect rights and safety.

  • Business Transfers: In event of sale, merger, or acquisition, your personal data may transfer under equivalent protections.

We don’t sell personal information to third parties for marketing.

6. Security

We implement administrative, technical, and physical safeguards (e.g., encryption, access controls) to protect your personal data. While we strive to protect it, no method is 100% secure—so use the Site at your own risk.

7. Third‑Party Links

Our Site may link to external sites (e.g., social media, mapping services). We’re not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our Site is not intended for users under 16. We do not knowingly collect their personal data. If discovered, we take steps to delete it promptly.

9. Your Rights & Choices

Under various privacy laws, you may have:

  • The right to access, update, correct, or delete your personal data.

  • The right to restrict or object to data processing under certain circumstances.

  • The right to withdraw consent (where applicable).

  • The right to lodge a complaint with a data protection authority.

To exercise your rights, contact us at the email below.

10. Data Retention

We retain personal information only as long as needed for the purposes stated (e.g., providing services, legal compliance, record-keeping).

11. International Transfers

Your data may be stored and processed in the U.S. or other countries. When transferred abroad, we ensure adequate data protection in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy. The “Effective Date” will reflect these changes. Continued use of the Site after changes means acceptance of the revised terms. We recommend reviewing this page periodically.

13. Contact Us

Questions about this policy or our privacy practices? Contact us:
Email: office@chicago‑reno.com
Phone: (224) 433‑7953
Address: Chicago Reno, Chicagoland area

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